Privacy Policy

Who We Are

Northern Angels Care Ltd is a domiciliary care provider delivering care and support services in line with UK legislation and regulatory requirements.

Our website address is:
https://northernangelscare.co.uk

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be shared with the Gravatar service to check if you are using it. The Gravatar service privacy policy is available on their website. Once approved, your profile picture may be visible publicly alongside your comment.

Media

If you upload images to the Northern Angels Care Ltd website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images published on the site.

Cookies

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These are provided for your convenience so you do not need to re-enter your details when leaving future comments. These cookies last for one year.

If you visit our login page, a temporary cookie will be set to check whether your browser accepts cookies. This cookie does not contain personal data and is deleted when you close your browser.

When you log in, cookies are set to save your login details and screen display preferences. Login cookies last for two days, and screen option cookies last for one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and expires after one day.

Embedded Content from Other Websites

Articles on this website may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you had visited the external website directly.

These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, especially if you are logged in to that external website.

Who We Share Your Data With

Northern Angels Care Ltd does not sell or trade personal data.
If you request a password reset, your IP address will be included in the reset email.

Personal data may be shared only where necessary:

  • To comply with legal or regulatory obligations

  • With professional advisors or IT providers who support our systems

  • With regulatory bodies where required by law

All data sharing is carried out in line with UK GDPR.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic approval of follow-up comments.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (excluding usernames). Website administrators can also access and edit this information where necessary.

Care-related records are retained in line with legal, regulatory, and CQC requirements.

What Rights You Have Over Your Data

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal data where legally permissible

  • Request restriction of processing

This does not include data we are legally required to retain for administrative, legal, safeguarding, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services to protect our website and users.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact:

Northern Angels Care Ltd
📧 Email: info@northernangelscare.co.uk
📞 Phone: 01377538188